Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Sanctum Consultants and while we endeavour to keep all information up to date and correct, Sanctum Consultants make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will Sanctum Consultants be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Sanctum Consultants takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Legal
By using this website you agree to be bound by the "Terms and Conditions of Use" which together with our privacy policy govern Sanctum Consultants relationship with you in relation to this website.

The company is registered in England at Companies House. Company No.4924802. The Company's registered address is 145-147 St John Street London EC1V 4PY. VAT No.847915877. The Company's address for all correspondence and notices is PO Box 77 Kent BR8 9XA.

The term 'you' refers to the user or viewer of our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and Sanctum Consultants expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which Sanctum Consultants will not be liable. It shall be your responsibility to ensure that any products, services or information available through this website meet your specific requirements. The information and materials contained in this web site are provided for general information purposes only and do not constitute legal or other professional advice. Sanctum Consultants do not accept any responsibility for any loss which may arise from reliance on information published on this site.

Where the web site contains guidance and notes on certain aspects of law, this is intended as general information only and does not constitute legal or other professional advice. The guidance or the notes should not be relied on as the basis for any decision or legal action. You should obtain specific legal advice before taking or refraining from taking any action.

This website contains material which is owned by or licensed to Sanctum Consultants , excepting the use of stock images. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse any linked website. We make no representations as to the security quality or propriety of any website which may be accessed through this website and accept no liability for the content or for any loss or damage caused or alleged to have been caused by the use of or reliance on information contained in such websites or goods or services purchased from any external sites.

You may not create a link to this website from another website or document without first obtaining our prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Copyright notice
This website and its content is copyright of Sanctum Consultants © Sanctum Consultants 2010. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

" you may print or download to a local hard disk extracts for your personal and non-commercial use only
" you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit

Cancellations & Refunds
Services provided to consumer clients, where we do not meet you, or which are paid for before we do so, are subject to the Distance Selling Regulations 2000. Business to business contracts are not covered by the Regulations. If you are a consumer, before you proceed with contacting us from this website, you should read the following information carefully.

Service
The service is provided by Sanctum Consultants Limited. Our address for cancellation notices is PO BOX 77 Kent BR8 9XA. Our email address for cancellations is: mail@sanctumconsultants.co.uk. The company is registered in England at Companies House. Company No.4924802.

The service consists of the provision of telephone advice, casework and home assessment visits. Noise direct and Advice Direct are brand names for telephone advice services provided by Sanctum Consultants. Details of particular options, the price of each and arrangements for payment will be discussed prior to any advice session and are summarised within pages of this website or are as otherwise notified to you in writing. The method of delivery (at your option) will be by telephone, email, through our website, by post or home visit. In the case of telephone advice we expect to be able to provide the advice immediately or within 72 hours of receiving an enquiry. If we cannot provide the advice within that time we will contact you usually by telephone or email and tell you why and let you know when we will be able to provide the advice. The service will not usually exceed 30 days unless otherwise notified to you in writing. If you have requested a fixed price Noisedirect consultation by telephone, but we determine, at our sole discretion, that due to the unusual or complex points of law revealed, such a service is not relevant or appropriate, we will advise you accordingly and refund any charges.

Right to cancel
The Distance Selling Regulations give consumers the right to cancel an order within seven working days of agreeing to go ahead. If you do decide to cancel, you should put this in writing, either by letter or you can fax or email. A telephone call is not sufficient. However, in most cases Noisedirect or housing advice will be required without delay. In that case you will not be entitled to cancel once the service has commenced. In the event that you are entitled to cancel and notify us in accordance with these requirements we will refund your payment.

Protection for Credit Cards
If someone uses your credit card without your knowledge for any kind of distance purchase, you can cancel the transaction and the card issuer will refund the money. You should notify your card issuer as soon as possible if your card is stolen or you suspect it has been used fraudulently.

The full version of the Distance Selling Regulations 2000 regulations can be viewed at http://www.hmso.gov.uk/si/si2000/20002334.htm

For full details of all our conditions please refer to our standard contractual terms, a copy of which can be obtained on request; and are annually reviewed annually 1 November.

Download and store a durable copy of our terms and conditions including pre-contractual information

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